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Shipping policy

Shipping & Delivery Policy

**Last Updated: [07-10-2026]**

At **CARGAUGE**, we work to make your shopping experience simple from checkout to delivery. This Shipping & Delivery Policy explains how orders are processed, dispatched and delivered.

## 1. Order Processing & Stock Availability

All orders are subject to product availability.

We make reasonable efforts to keep inventory information on our website accurate. However, occasionally an item may become unavailable due to an inventory mismatch or unexpected demand.

If an ordered product is unavailable, we may:

- Ship the available products from your order; and
- Contact you regarding the unavailable item and available options, including waiting for replenishment or receiving a refund for the unavailable product.

If an order cannot be fulfilled because of stock limitations, we will communicate the situation as soon as reasonably possible.

## 2. Shipping Charges

Applicable shipping charges are calculated during checkout based on factors such as:

- Delivery location
- Package weight
- Package dimensions
- Shipping service selected
- Other applicable delivery factors

Any shipping fee applicable to your order will be displayed before you complete the purchase.

## 3. Dispatch Time

Orders received **before 11:00 AM** are generally prepared for dispatch on the same working day.

Orders placed after this time are generally processed for dispatch on the **next business day**.

Our normal warehouse operating days are **Monday through Saturday**, excluding applicable national or public holidays.

Dispatch timelines may occasionally change due to product availability, operational conditions, courier limitations or circumstances beyond our reasonable control.

## 4. Estimated Delivery Time

For domestic deliveries within India, the typical transit period is approximately **4–10 business days** after dispatch.

Actual delivery time may vary depending on:

- Delivery location
- Courier network
- Weather conditions
- Public holidays
- Remote-area delivery requirements
- Unexpected logistical delays

The delivery estimate provided at checkout or through shipment tracking should be treated as an estimated timeframe rather than a guaranteed delivery date.

## 5. Order Tracking

Once your order has been handed over to the shipping partner, a tracking reference or tracking link may be provided to you.

You can use the tracking information to view the latest available shipment updates directly from the courier.

Please allow some time for tracking information to appear after the parcel has been dispatched.

## 6. Change of Delivery Address

If you need to modify the shipping address after placing an order, please contact CARGAUGE as soon as possible.

We may be able to update the delivery address **before the order is dispatched**.

Once the package has been handed over to the courier, changing the delivery address may not always be possible.

## 7. Delayed Deliveries

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We can review the shipment status and, where appropriate, coordinate with the shipping provider to investigate the delay.

Delivery delays can sometimes occur because of circumstances outside our direct control, including courier disruptions, weather, holidays or transportation issues.

## 8. Damaged Packages

Please inspect your parcel when it arrives.

If the outer package appears significantly damaged, opened or tampered with, we recommend:

1. Informing the delivery person immediately.
2. If possible, refusing acceptance of a visibly damaged parcel.
3. Taking photographs or videos of the package condition.
4. Contacting CARGAUGE customer support as soon as possible.

If a parcel has already been accepted or delivered, please contact us promptly with photographs and relevant order details so that we can review the issue and guide you through the next steps.

## 9. Delivery Attempts

Delivery is handled by the shipping provider selected or assigned for the order. Customers should ensure that the provided delivery address and contact information are accurate and that someone is reasonably available to receive the package.

If a courier makes an unsuccessful delivery attempt, the shipping provider may make additional attempts or provide further instructions depending on its delivery procedures.

## 10. Returns, Refunds & Cancellations

For information about returning products, obtaining refunds or cancelling an order, please refer to the applicable **CARGAUGE Return & Refund Policy** and **Cancellation Policy**.

## 11. Contact CARGAUGE

If you have questions about shipping, dispatch, tracking or delivery, please contact our customer support team.

**CARGAUGE**  
**Email:** [Your Official Email Address]  
**Phone:** [Your Contact Number]  
**Website:** [Your Website URL]

We will be happy to assist you with your order and delivery-related queries.

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### CARGAUGE

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